Course Set - Provide Workplace Mental Health Support
This course is available on request. Get in touch and we'll find a time that works for you and your team.
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The following units will be included in your certificate:
11244NAT - Course in Mental Health Support for First Responders
Non Accredited - Workplace Mental Health
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This course can be delivered/assessed in the workplace or at facility organised by the training provider.
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Refresher min. duration - N/A
Blended min. duration - N/A
Face-to-face min. duration - 360 minutes
Online with face-to-face min. duration - 90 minutes
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An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
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Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
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The units have the following recommended renewal periods:
11244NAT - Course in Mental Health Support for First Responders - Not applicable
Non accredited - Workplace Mental Health - Not applicable
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
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Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 - Provide Support for a mental health concern
Scenario 2 - Provide Support for a mental health crisis
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Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.
Learning - I can learn strategies to support mental health at work and apply what I’ve learned in different workplace situations.
Reading - I can read and understand workplace policies, mental health resources, and safety procedures.
Writing - I can write short notes, complete records, or document concerns clearly when supporting someone in the workplace.
Oral Communication - I can speak respectfully, listen carefully, and ask questions to support someone or raise concerns with a supervisor.
Numeracy - I can use time, dates, or simple checklists and scales to help track wellbeing or follow workplace processes.
Need your leaders and staff mental health support ready? We'll come to you.
On-site Workplace Mental Health Support training for your team, HR staff and leaders. Prefer to come to us? We also run sessions at Nelson Bay and Tomago.
Nationally recognised training at our Nelson Bay and Tomago centres, or on-site at your workplace
This course is available on request. Get in touch and we'll find a time that works for you and your team.
At Anzen Safety & Training, we deliver practical, nationally recognised mental health training designed to help workplaces recognise and respond to mental health concerns with confidence and care. Based at our Nelson Bay and Tomago training centres, we support organisations and individuals across Port Stephens, Maitland, Newcastle, Lake Macquarie and the Hunter Valley in building safer, more supportive work environments. Our trainers bring real frontline experience from emergency and clinical settings, so you're learning from people who've genuinely supported others through these challenges.
This course equips participants with the knowledge and skills to identify early signs of mental health challenges, respond appropriately, and offer meaningful support to colleagues or team members. Training explores real-world issues such as workplace stress, interpersonal conflict, and psychosocial hazards, including bullying, high workloads and job insecurity, to help participants understand their impact on wellbeing.
Through practical learning, you'll develop strategies to address immediate safety concerns, respond during mental health crises, and access workplace protocols and professional support when needed. This course helps create workplaces that value resilience, wellbeing and productivity, empowering leaders and employees alike to contribute to a positive mental health culture.
We also work with larger teams and corporate groups, training staff together at our Nelson Bay or Tomago facilities, or on-site at your workplace. It's an efficient way to build a genuinely capable, confident team.
Book your Workplace Mental Health Support course at our Nelson Bay or Tomago training centres, or get in touch about training your team.
Frequently Asked Questions
Still have questions?
Take a look at the FAQ or Contact us for more information. If you're feeling ready, go ahead and book online.
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This one is built specifically around workplace scenarios and everyday colleague support, rather than the broader first-responder and crisis focus of 11244NAT, it's often the better starting point if your goal is building a mentally healthy workplace culture rather than crisis response specifically.
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Not at all. While leaders often attend, it's equally valuable for supervisors, team leaders and employees who want to better support their colleagues.
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Absolutely. Whether you work in construction, healthcare, education, manufacturing or an office environment, we can tailor discussions and examples to suit your workplace.
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Yes. We can deliver private workplace sessions for organisations of all sizes and work with you to find the most suitable training option.
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Yes. Many organisations use this course as their starting point for improving mental health awareness and building confidence across their team
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No, it builds your team's ability to recognise concerns and respond with care in the moment, but it doesn't replace professional mental health support, an EAP, or clinical intervention where that's needed.