Person receiving emergency medical aid, with a bandaged arm, as another person uses scissors to cut away clothing to access the wound.

HLTAID011 - Provide First Aid

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At Anzen Safety & Training, we deliver practical, hands-on first aid courses from our training centres in Nelson Bay and Tomago, supporting individuals, schools and workplaces across Port Stephens, Maitland, Newcastle, Lake Macquarie and the Hunter Valley. Our goal is to help people feel confident, capable and ready to act when someone needs help, not just to meet compliance requirements, but to make a real difference.

The HLTAID011 – Provide First Aid course follows the Australian Resuscitation Council (ARC) guidelines and national first aid standards. You’ll learn how to recognise emergencies, assess the situation, and deliver immediate and effective first aid to anyone experiencing sudden illness or injury.

Delivered in small, interactive sessions by experienced trainers with real-world backgrounds, this course includes practical instruction in CPR and defibrillator use, treating anaphylaxis and asthma, assisting a choking casualty, and applying immobilisation techniques for fractures, dislocations, sprains and strains. You’ll also learn to manage bleeding and shock, provide care for envenomation, and record and report incident details accurately.

Training also explores the chain of survival, anatomy and physiology differences for adults, children and infants, and the importance of reviewing incidents to improve response and recognise psychological impacts after providing first aid.

Real-world skills. Genuine confidence.

Book your HLTAID011 – Provide First Aid at our Nelson Bay or Tomago training centres today and gain the confidence to save a life.

  • The following units will be included in your certificate:

    • HLTAID011 - Provide First Aid

    • HLTAID009 - Provide cardiopulmonary resuscitation

    • HLTAID010 - Provide basic emergency life support

  • This course can be delivered/assessed in the workplace or at facility organised by the training provider.

  • Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

    • Refresher Face to Face contact time of at least 6 Hours

    • Blended Face to Face contact time of at least 6 Hours

    • Face-to-Face Face to Face contact time of at least 7 Hours 30 Mins

    • Online with face-to-face assessment Face to Face contact time of at least 1 Hour

  • Participants must have the physical capacity to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor and rescue breathing techniques on manikins.

    Online study:  Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies.

  • Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

  • This certificate has an industry recommended renewal period of 36 months

  • Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

  • Performance tasks and practical scenarios:

    • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)

    • Complete a first aid incident report form based on the simulated first aid scenario

    • Perform CPR on an infant

    • Manage a casualty with anaphylaxis

    • Manage a casualty with asthma

    • Manage a choking casualty

    • Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning

    • Manage a casualty with a nosebleed

    • Manage a casualty with a fracture and dislocation

    • Manage a casualty with a sprain and strain

    • Manage a casualty with envenomation (snake/ funnel-web spider bite)

    Theory assessment: A written assessment consisting of multiple-choice questions. 

  • Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.

    • Learning - I can follow instructions, ask for help, and learn from feedback.

    • Reading - I can read short texts like signs and step-by-step instructions.

    • Writing - I can write short notes or fill out a simple form.

    • Oral Communication - I can listen carefully and speak clearly in a classroom environment.

    • Numeracy - I can count and use simple numbers.