HLTAID011 - Provide First Aid
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The following units will be included in your certificate:
HLTAID011 - Provide First Aid
HLTAID009 - Provide cardiopulmonary resuscitation
HLTAID010 - Provide basic emergency life support
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This course can be delivered/assessed in the workplace or at facility organised by the training provider.
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Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Refresher Face to Face contact time of at least 6 Hours
Blended Face to Face contact time of at least 6 Hours
Face-to-Face Face to Face contact time of at least 7 Hours 30 Mins
Online with face-to-face assessment Face to Face contact time of at least 1 Hour
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Participants must have the physical capacity to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor and rescue breathing techniques on manikins.
Online study: Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies.
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Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
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This certificate has an industry recommended renewal period of 36 months
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
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Performance tasks and practical scenarios:
Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
Complete a first aid incident report form based on the simulated first aid scenario
Perform CPR on an infant
Manage a casualty with anaphylaxis
Manage a casualty with asthma
Manage a choking casualty
Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning
Manage a casualty with a nosebleed
Manage a casualty with a fracture and dislocation
Manage a casualty with a sprain and strain
Manage a casualty with envenomation (snake/ funnel-web spider bite)
Theory assessment: A written assessment consisting of multiple-choice questions.
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Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.
Learning - I can follow instructions, ask for help, and learn from feedback.
Reading - I can read short texts like signs and step-by-step instructions.
Writing - I can write short notes or fill out a simple form.
Oral Communication - I can listen carefully and speak clearly in a classroom environment.
Numeracy - I can count and use simple numbers.
Need your whole team first aid certified? We'll bring the training to you.
On-site HLTAID011 training for workplaces, schools and community groups, no need to send everyone off-site. Prefer a public course? We run regular sessions at Tomago and Nelson Bay.
Nationally recognised First Aid training at our Nelson Bay and Tomago centres, or on-site at your workplace
At Anzen Safety & Training, we deliver practical, hands-on first aid courses from our training centres in Nelson Bay and Tomago, supporting individuals, schools and workplaces across Port Stephens, Maitland, Newcastle, Lake Macquarie and the Hunter Valley. Our trainers bring real frontline experience from emergency and clinical settings, so this isn't just about ticking a compliance box, it's about being genuinely ready to help.
The HLTAID011 course follows Australian Resuscitation Council (ARC) guidelines and national first aid standards. You'll learn how to recognise emergencies, assess the situation, and deliver immediate and effective first aid to anyone experiencing sudden illness or injury.
Delivered in small, interactive sessions, this course includes practical instruction in CPR and defibrillator use, treating anaphylaxis and asthma, assisting a choking casualty, and applying immobilisation techniques for fractures, dislocations, sprains and strains. You'll also learn to manage bleeding and shock, provide care for envenomation, and record and report incident details accurately.
Training also explores the chain of survival, anatomy and physiology differences for adults, children and infants, and the importance of reviewing incidents to improve response and recognise psychological impacts after providing first aid.
We also work with larger teams and corporate groups, training staff together at our Tomago facility, or on-site at your workplace.
Real-world skills. Genuine confidence.
Book your Provide First Aid course at our Nelson Bay or Tomago training centres, or get in touch about training your team.
Frequently Asked Questions
Still have questions?
Take a look at the FAQ or Contact us for more information. If you're feeling ready, go ahead and book online.
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Yes. HLTAID011 is Australia's standard Provide First Aid qualification and is accepted by most employers and industries.
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Expect hands-on practice; CPR on a manikin, bandaging, managing bleeding, and working through realistic scenarios, not just sitting and watching slides. Most of the session is practical.
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Yes, on-site delivery for workplaces is one of our most popular options, no need to send staff offsite. Group sizes are flexible; get in touch and we'll confirm numbers and scheduling for your team.
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Expect plenty of hands-on practice. We use realistic scenarios that help you think through what you'd actually do if someone collapsed at work, home or on the sporting field.
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Not at all. Many participants have never experienced a real emergency. The course is designed to build confidence step by step.