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Course Set - Provide Youth Mental Health Support

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At Anzen Safety & Training, we deliver nationally recognised mental health training designed to help you recognise, understand and respond to the mental health needs of young people. Delivered at our Nelson Bay and Tomago training centres, this practical course supports individuals across Port Stephens, Maitland, Newcastle, Lake Macquarie and the Hunter Valley who work with, care for, or support youth in any capacity.

Today’s young people face growing pressures — from academic demands to social challenges and exposure to stress or trauma. This course helps you identify signs of mental health concerns, respond safely and effectively, and provide meaningful support until professional help is available.

Participants will learn to recognise physical, behavioural and psychological changes in a young person’s wellbeing, respond appropriately after a crisis or distressing event, and build confidence in managing emerging mental health concerns. You’ll also gain strategies to promote resilience, wellbeing and positive communication, equipping you to support young people with empathy and skill.

Book your Youth Mental Health Support course at our Nelson Bay or Tomago training centres today and learn how to make a difference in the lives of young people.

  • The following units will be included in your certificate:

    • 11244NAT - Course in Mental Health Support for First Responders

    • Non accredited - Youth Mental Health

  • This course can be delivered/assessed in the workplace or at facility organised by the training provider.

  • Refresher min. duration - N/A

    Blended min. duration - N/A

    Face-to-face min. duration - 360 minutes

    Online with face-to-face min. duration - 90 minutes

  • An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

    • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

    Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.


    Please note: It is expected that the online pre-course learning will take up to 4 hours to complete. 

    However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions. 

  • Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

  • The units have the following recommended renewal periods:

    11244NAT - Course in Mental Health Support for First Responders - Not applicable

    Non accredited - Youth Mental Health - Not applicable

  • Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

  • Practical task demonstrations:

    • Case Study: Demonstrate an understanding of mental health

    • Scenario 1 - Provide Support for a mental health concern

    • Scenario 2 - Provide Support for a mental health crisis

    Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

  • Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.

    • Learning - I can learn and apply strategies to support young people, adapt to different situations, and follow safety procedures.

    • Reading - I can read and understand signs, care plans, risk procedures, and information about mental health support.

    • Writing - I can write clear notes or complete records that describe what I saw, heard, or did to support a young person.

    • Oral Communication - I can speak in a calm and respectful way, listen actively, and talk with others to share or gather information.

    • Numeracy - I can use time, dates, and simple scales or ratings to support care planning or monitor wellbeing.